ISO accreditation – done!

Although we work hard to ensure we operate within all the industry guidelines and have in place all the processes we need to be compliant – there’s always a few nerves when the ISO inspectors are due in to our offices in Park Road.

It’s probably because we’ve been compliant for the last 15 years and held the ISO 9001:2008 since the business started – we’d hate to spoil such an impressive run of success!

Anyway, there was no need to worry. As we hoped, our processes, systems and procedures came up to scratch and the inspector was happy to sign off our ISO accreditation for another year.

We work hard to ensure we deliver best practice in every aspect of our business. Despite having achieved the standard for so many years, things do move on. Standards change to reflect new regulations and procedures and new checks are introduced.

Recruitment partner Karen Dykes oversees our compliance programme and her eye for detail ensures the business keeps apace with those changes. That, in turn, provides our clients and candidates with the reassurance that they will receive a professional service at all times across all aspects of our business – a reputation we’re proud of.

ACR scores ISO success

We’re rather pleased with ourselves in the office today following yesterday’s ISO inspection.
Not only have we achieved our ISO accreditation for the 14th year running, the inspector said we already comply with the requirements of the newly-introduced standard which won’t be mandatory until next year.
We work hard to ensure we deliver best practice in every aspect of our business and we certainly feel we deserve to receive the accreditation. But we never get complacent. It’s an on-going process which everyone in the business is vital to.
The inspector commented particularly on our efforts to maintain a paperless office and the ‘professional manner’ in which staff maintain the quality management system.
So, we are now the proud recipients of ISO 9001:2008.